Review policy posture

A launch-ready review page should set buyer expectations clearly even before a full public review system is expanded.

How reviews should be used

Reviews should help buyers understand the quality, clarity, and delivery experience of digital offers sold through MyJoy Marketplace.

The strongest review signals are specific, experience-based, and tied to a real purchase rather than broad promotional claims.

Moderation and fairness

Marketplace reviews should remain relevant, respectful, and connected to the actual product or service delivered by the vendor.

Content that is abusive, misleading, promotional spam, or unrelated to the purchase experience should be reviewed and removed under platform moderation rules.

Current launch-phase expectation

During launch, this page can act as a trust and transparency placeholder until richer public review and testimonial features are published across the marketplace.

As the review system matures, this page should be updated to explain verification, reporting, response handling, and any vendor reply workflow.