MyJoy Marketplace may collect account details, contact information, wallet addresses, transaction records, support messages, browsing activity, and technical usage data needed to operate the platform.

When buyers or sellers use marketplace services, we may also process order records, payment references, account preferences, and communications needed for support, compliance, and service delivery.

Collected information may be used to create and manage accounts, process transactions, deliver digital access, improve marketplace performance, prevent abuse, and respond to user support requests.

We may also use information to meet legal obligations, investigate fraud or misuse, enforce platform rules, and maintain platform security.

Information should only be retained for as long as reasonably necessary to operate the marketplace, comply with legal obligations, resolve disputes, and maintain financial or security records.

Data may be shared with service providers, payment partners, hosting providers, analytics tools, or legal authorities when reasonably necessary for platform operations or legal compliance. Users should be given a route to request access, correction, or deletion of their personal data where applicable law requires it.